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3DICOM Support

9) Customizing Your Account

Customizing your 3DICOM account allows you to tailor the platform to your preferences and improve your user experience. Here’s how you can make it your own: 1. Switching Between Dark Mode and Light Mode To reduce eye strain or match…

8) Sharing your First Scan

Sharing DICOM files within the 3DICOM ecosystem is simple and secure. You can easily share your files with a third party while limiting their ability to further distribute the files. Here’s how: Step 1: Access “All Files” Navigate to All…

7) Storing Your First Scan

Enabling cloud storage in 3DICOM allows you to securely store and access your DICOM series for up to a year, beyond the default 7-day limit. Here’s how to turn on cloud storage for your files: Step 1: Access “All Files”…

6) Navigating “All Files”

The “All Files” section in 3DICOM is a central hub for managing your DICOM files, whether you’ve uploaded them yourself or received them from others. Files are organized according to the DICOM standard, making it easy to navigate through Patient,…

5) Exploring the DICOM Viewer

Now that you’ve logged into 3DICOM and uploaded your first DICOM series, it’s time to explore the various features of the viewer. Here’s a detailed breakdown of each section to help you make the most of the software. General Settings…

4) Uploading your first DICOM series

Congratulations on your 3DICOM subscription. Whether you have been following our Getting Started articles, or signed up by yourself, it is great to have you onboard. It’s exciting to explore all the features 3DICOM offers, and you might be tempted…

Privacy: How Is My Data Used?

At 3DICOM, our user’s privacy is a top priority. Our platform follows strict guidelines for handling personal and medical data, ensuring transparency, security, and user control. Below is an overview of how 3DICOM uses your user data and the measures…

Data Storage: Where is my data stored?

At 3DICOM, patient data is securely stored in cloud servers that comply with stringent data protection standards. These servers are located in secure, geographically diverse regions to ensure both reliability and data redundancy. The platform employs AES-256 encryption to safeguard…

Data Security: How Secure Is 3DICOM?

At 3DICOM, patient data security is paramount. Handling sensitive medical data, such as DICOM files from CT, MRI, and PET scans, requires advanced security protocols to ensure privacy and prevent unauthorized access. Here is how 3DICOM ensures the secure handling…

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