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3DICOM Support

3DICOM Gateway Security & Compliance

How Medical Imaging Data Is Protected in 3DICOM The 3DICOM Gateway is designed to ensure that all medical imaging transferred between your PACS systems and 3DICOM is handled securely, privately and in compliance with healthcare data protection regulations. Every interaction, including searching, retrieving, transferring,…

Who Can Access the 3DICOM Gateway?

Understanding Eligibility and Access Requirements The 3DICOM Gateway is designed for clinical and educational institutions that need secure cloud-based access to medical imaging across multiple facilities. Access to the Gateway is role-based and organization-managed, meaning not all 3DICOM users can use it. This…

Uploading Scans to a Specific Tenant

How to Upload, Anonymize and Store Scans in the Specific Tenant This guide explains how to upload medical scans to a specific tenant in 3DICOM, including how to avoid common permission issues, select and confirm a study, anonymize imaging data, choose…

Tenant Settings and Management in 3DICOM

This guide explains how to manage a tenant after it has been created, including editing tenant details, managing users and roles, reviewing audit history, and configuring tenant-level settings. If you haven’t created a tenant on your account, you can start…

How to Create a Tenant in 3DICOM

In this section, you will learn how to create a tenant in 3DICOM step by step. In addition, we’ll highlight how to choose the correct region and outline what happens after the tenant is created. A tenant is a dedicated…

Tenant Roles and Permissions

Tenant roles define who can do what inside a tenant, including managing users, settings, scans, and access to advanced features like Gateway.Roles are independent from subscription tiers and are always assigned at the tenant level.

What is a Tenant in 3DICOM?

A Tenant in 3DICOM is a dedicated space where scans, users, and access are grouped together.You can think of a tenant as a container or folder that holds multiple scans and controls who can see or manage them. Each tenant is isolated from others…

How to Scroll Through Slices

Medical imaging studies such as CT and MRI scans are made up of a series of individual image slices. Scrolling through slices allows you to move sequentially through these images to review anatomy, assess pathology, and understand spatial relationships across…

How to Set User Preferences and Hotkeys

Overview The User Preferences section in the 3DICOM Clinical Viewer allows you to customize the language and how you interact with medical scans in the viewer. It focuses on keyboard shortcuts (hotkeys) and provides faster access to commonly used viewer tools such as rotate, flip,…