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Help Topics
General Help Guides
19 ArticlesInformation and step-by-step guides on features and actions performed in all 3DICOM tiers.
- What Is 3DICOM?
- What is the 3DICOM Gateway?
- What is Clinical Viewer?
- How to Upload a Scan to 3DICOM
- How to Open a Scan in 3DICOM
- All about Sharing in 3DICOM
- All about 3DICOM Credits
- Anonymizing Scans in 3DICOM
- How to Access Audit History in 3DICOM
- Downloading Scans in 3DICOM
3DICOM Clinical Viewer
8 ArticlesArticles explaining how to navigate, customize, and use the core viewing and image-manipulation tools in the 3DICOM Clinical Viewer for efficient clinical image review.
- Getting Started With the Clinical Viewer
- Navigating and Interacting with Images
- How to Change the Viewer Layout
- How to Switch Between 2D and 3D Views
- How to Scroll Through Slices
- Using 3D Rotate and 3D Slice Tools
- How to Reset Viewports
- How to Set User Preferences and Hotkeys
Tenant System
6 ArticlesThese articles explain how to create, manage, and control access within a tenant in 3DICOM.
- What Is a Tenant in 3DICOM?
- Tenant Roles and Permissions
- How to Create a Tenant in 3DICOM
- Tenant Settings and Management in 3DICOM
- Uploading Scans to a Specific Tenant
- How to invite users to a tenant in 3DICOM
3DICOM Gateway
3 ArticlesThe 3DICOM Gateway is a secure connector that links multiple hospital PACS systems, enabling clinicians to search, retrieve, and view medical imaging from different facilities through a single cloud-based portal.
- How to Use the 3DICOM Gateway
- Who Can Access the 3DICOM Gateway?
- 3DICOM Gateway Security & Compliance
3DICOM Mobile
9 ArticlesInformation and help guides to get you using 3DICOM Mobile like a pro in no time.
- How to Download 3DICOM Mobile for Android
- How to Download 3DICOM Mobile for Apple
- How to Open a Scan in 3DICOM Mobile
- How to Navigate Scans Using Touch Gestures
- How to Adjust Display Settings
- How to Share a Scan
- How to Use the 3D Slicer Tool
- How to Enable Secondary Authentication
- How to Search and Filter Your Scans
Getting Started
10 ArticlesArticles to get you up and running, quick and easy using 3DICOM.
- 1) Device & Browser Compatibility
- 2) Selecting a 3DICOM Tier
- 3) How to Create a 3DICOM Account
- 4) Uploading your first DICOM Series
- 5) Exploring the DICOM Viewer
- 6) Navigating your Scans/Records
- 7) Storing Your First Scan
- 8) Sharing your First Scan
- 9) Customizing Your Account
- 10) Securing Your Account
Subscription & Billing
4 ArticlesFind information about subscriptions and billing requirements for your account.
- How to View and Download Invoices in 3DICOM
- How to Add, Manage, or Cancel a Subscription
- Everything You Need to Know About Payments
- How to Update Your Payment Method
Account Management
3 ArticlesArticles on managing your account including changing your password.
3DICOM EDU
1 ArticleUser support articles specific to the 3DICOM EDU feature set.
3DICOM Desktop
1 ArticleUser support articles specific to 3DICOM Desktop applications. Now exclusively available to MD subscriptions.
Common FAQs
1 ArticleFind your answer among our frequently asked questions and answers.
Regulatory & Legal
8 ArticlesImportant information about how we handle your privacy and data.
- Location: Where is 3DICOM Viewer?
- Diagnostic Use: Which Product(s) and Where?
- License: How is 3DICOM licensed?
- Copyright: Who owns data created in 3DICOM?
- Liability: What is 3DICOM liable for?
- Data Security: How Secure Is 3DICOM?
- Data Storage: Where is my data stored?
- Privacy: How Is My Data Used?