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How to Enable Secondary Authentication
Setting Up Secondary Authentication in 3DICOM Mobile
This guide will walk you through how to set up Secondary Authentication on 3DICOM Mobile to add an extra layer of security when using the 3DICOM app on your mobile device.
What is Secondary Authentication?
Secondary authentication on 3DICOM Mobile offers an optional additional layer of security.
It prompts you to log in using biometrics (fingerprint, face ID) or a 4-digit PIN if the app has been minimized for more than 2 minutes.
This helps protect your scans and personal data by ensuring that only you can re-access the app, even if someone else is using your unlocked device.

Steps to Enable Authentication


Steps to get there:
Biometric Authentication
(Face ID or Fingerprint, if your device supports it).

PIN Authentication
(set up a 4-digit PIN code).


How to Disable Authentication Options
Disabling your secondary authentication option on 3DCIOM Mobile is just as simple as enabling it.
Follow the steps to disable Biometry or PIN Authentication provided in the tabs below.
Biometry
Steps to get there:



PIN
Steps to get there:



FAQs & Troubleshooting
Find answers to some of the most frequently asked questions about resetting and updating your 3DICOM account password below.
No. It’s completely optional, but recommended for added protection of medical and personal data.
?? You can reset your PIN by verifying your login credentials.
??Yes. You can update your secondary authentication method at any time by going to Settings > Security Settings.
??No. It only locks the app temporarily after being minimized or inactive for 2+ minutes. Your account remains signed in.
Yes. Biometrics are processed securely by your device’s operating system (iOS or Android). 3DICOM Mobile does not store your biometric data.
CONCLUSION
By setting up Biometric Authentication or a secure PIN on your device, you add an essential layer of protection for accessing the 3DICOM medical imaging app. Maintaining strong security settings ensures that your sensitive medical data remains private and protected at all times.