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How to Enable Secondary Authentication

Setting Up Secondary Authentication in 3DICOM Mobile

This guide will walk you through how to set up Secondary Authentication on 3DICOM Mobile to add an extra layer of security when using the 3DICOM app on your mobile device.

What is Secondary Authentication?

Secondary authentication on 3DICOM Mobile offers an optional additional layer of security.

It prompts you to log in using biometrics (fingerprint, face ID) or a 4-digit PIN if the app has been minimized for more than 2 minutes.

This helps protect your scans and personal data by ensuring that only you can re-access the app, even if someone else is using your unlocked device.

mobile app locked

Steps to Enable Authentication

selecting the menu on 3dicom mobile
enabling mobile authentication

Steps to get there:

purple icon1. Open 3DICOM Mobile and log in to your account.
purple icon2. Tap the Menu icon (☰) to navigate to Settings.
purple icon3. Select ‘Turn on Authentication’ to bring up the Authentication options.
purple icon4. Choose your preferred authentication method:

Biometric Authentication

(Face ID or Fingerprint, if your device supports it).

enabling biometry authentication on mobile

purple icon5. Select the Biometry option to confirm your choice.
purple icon6. Tap the ‘Setup Authentication’ button.
purple icon7. Follow any additional prompts on your device to complete the setup.
green check circle success iconSecondary authentication is now active.
blue info iconThe app will now request your PIN or biometric login if it has been minimized and idle on your device for more than 2 minutes.

How to Disable Authentication Options

Disabling your secondary authentication option on 3DCIOM Mobile is just as simple as enabling it.

Follow the steps to disable Biometry or PIN Authentication provided in the tabs below.

green check circle success iconSecondary authentication is now active.
warning icon yellowThe app will no longer request your PIN or biometric login if it has been minimized and idle on your device for more than 2 minutes.

FAQs & Troubleshooting

Do I have to enable secondary authentication on the 3DICOM Mobile app?

No. It’s completely optional, but recommended for added protection of medical and personal data.


CONCLUSION

By setting up Biometric Authentication or a secure PIN on your device, you add an essential layer of protection for accessing the 3DICOM medical imaging app. Maintaining strong security settings ensures that your sensitive medical data remains private and protected at all times.

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