How do I Change my Password?
How to Change a Password
As an additional security measure, you may wish to change your password regularly. This can be done easily at any time via the 3DICOM portal dashboard or the user drop-down.
Learn more about changing your password using each of these options below.
Steps to get there:
1. Log in to your 3DICOM account. You will be automatically directed to the dashboard.2. Click the settings cog icon in the top right corner.
4. From the Settings page, click the ‘Password’ tab.
5. Enter your current password, then enter your new password twice to confirm.
You can use the eye icon to show or hide the password(s) you are typing.6. Once you have finished, click ‘Save’. 
The next time you log in, you will be able to use your new password. 
Changing or Resetting a Forgotten Password in 3DICOM
If you’ve forgotten your 3DICOM password or want to update it, you can easily reset it using the platform’s secure recovery process or update your password in your 3DICOM account settings. This ensures uninterrupted access to your medical scans, tools, and account data. The steps below guide you through how to quickly reset your password and sign back into your account.
How to Change a Password
As an additional security measure, you may wish to change your password regularly. This can be done easily at any time via the 3DICOM portal dashboard or the user drop-down.
These data points are collected to improve platform functionality, facilitate communication, and enhance user experience.
Changing a Password from the Dashboard
Steps to get there:
1. Log in to your 3DICOM account. You will be automatically directed to the dashboard.2. Click the settings cog icon in the top right corner.3. From the Settings page, click the ‘Password’ tab.4. Enter your current password, then enter your new password twice to confirm.You can use the eye icon to show or hide the password(s) you are typing.5. Once you have finished, click ‘Save’. The next time you log in, you will be able to use your new password. How to Reset a Forgotten Password
If you have forgotten the password you use to log in to your 3DICOM account, it can easily be reset using the ‘Forgotten password?’ link provided on the login page.
Follow the steps below to reset your forgotten password.
1. Go to the 3DICOM Portal to Log in – https://my.3dicomviewer.com/login 2. Click the ‘Forgot password?’ link located beneath the login fields to initiate the account recovery process.You will be redirected to the Forgot Password screen, where you can enter the email associated with your account.
3. Type in the email address associated with your 3DICOM account and click ‘Reset My Password’.4. Check your inbox for a password reset email from [email protected]
If you don’t see the email within a few minutes, please check your spam or junk folder.
5. Click the ‘Reset Password’ button provided in the email to create a new password. 
6. Enter your new password and confirm it by typing it again in the second field.7. Click ‘Change Password’ to complete the reset process. You can use the eye icon to show or hide the password(s) you are typing.8. Return to the login page and enter your email and newly created password to access your 3DICOM account. FAQs & Troubleshooting
Find answers to some of the most frequently asked questions about resetting and updating your 3DICOM account password below.
How do I reset my password if I forgot it?
If you can’t remember your password:
- Go to the 3DICOM login page.
- Click ‘Forgot Password?’
- Enter the email address linked to your account.
- Check your inbox for a password reset email from [email protected]
- Follow the link in the email to create a new password.
I didn’t receive a password reset email — what should I do?
How do I change my password?
CONCLUSION
Resetting your 3DICOM password is a quick and secure process designed to keep your medical imaging access seamless. Whether you’re viewing scans for clinical care, academic study, or personal records, the platform ensures your data remains protected while giving you full control over your account credentials.
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