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Understanding 3DICOM’s Storage Options

Introduction to 3DICOM Storage

3DICOM offers flexible storage solutions for storing and accessing medical imaging records. This guide explains the two available storage options, when to choose them, where to do so in the platform, and how to upgrade or downgrade your scan storage.

3DICOM Storage Options

Two storage options are available for storing your scans and records in the 3DICOM Viewer.

All 3DICOM subscriptions include a set number of complimentary 3DICOM Credits, which can be used to upgrade your scans to Long-Term Cloud Storage. Read all about 3DICOM Credits in this handy guide.

Each storage option is detailed under the tabs below.

The default storage option when uploading your scans is 3DICOM Short-Term Storage, which provides convenient, quick 7-day storage of your medical scans on our secure servers—great for quick review or sharing. After the free 7-day storage period, any scans that have not been transferred to long-term storage are permanently deleted from the 3DICOM servers.

blue info iconTo keep your scan accessible in the 3DCIOM Viewer, simply upgrade your scan to the Long-Term Cloud Storage option before the free 7-day storage period ends.

Selecting a Storage Option on Upload

3DICOM enables users to select their preferred storage option on upload when uploading their medical scans.

Instructions on how to select your storage option on upload are provided below.

purple icon1. Log in to your 3DICOM account. You will be automatically directed to the dashboard.
upload scan button highlighted
purple icon2. Click ‘Upload Scan’ to open your computer’s file browser.
purple icon3. Find and select the folder containing your medical imaging files.
blue info iconAt this stage of the process, 3DICOM will browse your selected folder to identify any available DICOM series suitable for upload.  
purple icon4. Select the DICOM series you want to upload and view, and hit ‘Next’. 
purple icon5. Choose whether to anonymize your scan or edit folder names, then click ‘Next’. 

To understand the benefits of anonymizing scans and how to use the anonymization tool, visit Anonymizing Your Scans on 3DICOM.

purple icon6. Choose your preferred storage option, and hit ‘Next’.
upload your series
purple icon7. Click ‘Upload’ to complete the process.

Once your scan is uploaded, it will open in the 3DICOM Online Viewer for both viewing and editing. Depending on your selected storage option, it will either be stored temporarily for seven days or saved for 365 days with long-term storage. You can manage your stored scans by upgrading or downgrading your storage at any time through your 3DICOM Account.

Upgrading Storage

Scan storage can be upgraded at any time via the Recent Activity panel or Scans/Records tab.

Instructions on how to upgrade your scan storage from both areas are provided below.

purple icon1. Log in to your 3DICOM account. You will be automatically directed to the dashboard.
purple icon2. Scroll down to the Recent Activity table.
purple icon3. Click the three-dot icon three dot icon next to the scan you want to upgrade and select ‘Upgrade Storage’.
purple icon4. Click UPGRADE to confirm.
green check circle success iconThis will immediately upgrade your scan to long-term cloud storage and deduct 5 credits.

Downgrading Storage

Scan storage can be downgraded at any time via the Recent Activity panel or Scans/Records tab..

Instructions on how to downgrade your scan storage from both areas are provided below.

purple icon1. Log in to your 3DICOM account. You will be automatically directed to the dashboard.
purple icon2. Scroll down to the Recent Activity table.
purple icon3. Click the three-dot icon three dot icon next to the scan you want to downgrade and select ‘Downgrade Storage’.
By clicking 'Downgrade' users will confirm they want to downgrade their scan's storage from long-term to short-term.
purple icon4. Click ‘Downgrade’ to confirm.
green check circle success iconThis will immediately downgrade your scan to short-term storage, allowing you to access and view it for 7 days before it expires.

Frequently Asked Questions

Here are answers to some of our most common storage questions, ensuring you have a clear understanding of how to securely store, manage, and access your medical imaging.

What happens when my scan storage is about to expire?

If your short-term scan storage is nearing expiration, you will receive a push notification directly within your 3DICOM Account. If you have the 3DICOM Mobile app linked to your account, you will also receive a notification there, ensuring you are aware before your scan is deleted.

CONCLUSION

Whether you’re uploading for short-term review or long-term reference, 3DICOM gives you complete control over how your scans are stored and accessed. Managing your medical files is easy on 3DICOM with the flexible options and simple upgrade or downgrade functionality. 3DICOM’s storage solutions provide flexibility, security, and control, allowing you to handle your medical imaging information on your own terms.

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