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1) Device & Browser Compatibility

1) Device & Browser Compatibility

Which Browsers and Devices Work Best with 3DICOM?

The 3DICOM platform offers a powerful and flexible medical imaging experience designed for patients, educators, students, researchers, and healthcare professionals. Whether you’re using the browser-based 3DICOM Viewer or the FDA-cleared desktop version of 3DICOM MD, ensuring that your device, browser, and operating system are fully supported is essential for optimal performance. This guide outlines supported browsers, device requirements, and operating system compatibility, along with tips to help you maximize your viewing experience and avoid common issues.

Browser Compatibility for the 3DICOM Online Viewer

The 3DICOM Online Viewer provides a powerful, browser-based DICOM viewing experience, with no downloads or installations required. To get the most out of the viewer, it’s important to use a supported browser and an up-to-date operating system.

For the best performance, use one of the following modern web browsers:

Google Chrome (recommended)
Microsoft Edge
Mozilla Firefox

These browsers provide full support for 3DICOM’s features, including fast scan loading, responsive navigation, and smooth use of AI tools, annotations, measurements, and overlays.

Safari Limitations

The 3DICOM Online Viewer is also accessible via Safari on macOS.

However, users may encounter:

Occasional display inconsistencies
Slower scan rendering times
Reduced responsiveness with interactive tools

For the best experience on macOS, we recommend Google Chrome or Microsoft Edge.

Unsupported or Outdated Browsers

3DICOM Online Viewer is not supported on outdated browsers such as Internet Explorer or older versions of browsers that no longer receive security or feature updates.

Using unsupported browsers may lead to:

Incomplete loading of scans
Missing access to advanced features (e.g., AI segmentation)
Security vulnerabilities

Always update to the latest stable release of your browser to benefit from the newest enhancements and security protections.

Operating System Compatibility

The 3DICOM Online Viewer is compatible with both Windows and macOS operating systems.

Keep your operating system up to date to ensure compatibility with the latest web technologies.

Windows 10 or later
macOS Monterey or later

Since the 3DICOM Online Viewer is browser-based, no software installation is required. Simply log in from your supported internet browser.

3DICOM MD (デスクトップ) の要件

For advanced diagnostic use, 3DICOM MD is available as a downloadable desktop application.

Hardware Requirements:

Processor: 1.5 GHz or better (Intel/AMD)
RAM: Minimum 4GB (8GB recommended)
Graphics: Compatible with OpenGL 3.3
Storage: 500MB free disk space

Installation:

After signing up for 3DICOM MD, download the application from the My.3DICOM portal. Select the version compatible with your operating system and follow the step-by-step installation guide.

These specifications ensure smooth performance when working with large DICOM files in 2D and 3D.

3DICOM Mobile: Android and iOS

3DICOM also provides mobile apps available for both Android and iOS devices, giving you secure access to your scans wherever you are.

To ensure the best performance:

Use Android 16 or later, or iOS 26 or later.
Keep the app updated via the Google Play Store or Apple App Store.
Ensure your device has a stable internet connection for 3D rendering.

With the mobile app, you can view, rotate, and interact with 2D and 3D scans securely from your smartphone or tablet.

結論

Getting started with 3DICOM is simple, regardless of your device. For the most responsive and reliable experience with the 3DICOM online viewer, always use a modern, up-to-date browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge. Ensure that your Windows or macOS device is also kept current with the latest system updates. By using a supported browser and operating system, you can take full advantage of 3DICOM’s fast scan uploads, AI-driven tools, measurements and annotations, and secure cloud functionality, delivering a seamless medical imaging experience directly from your web browser.

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