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How to Manage or Cancel Your Subscription

Manage your 3DICOM subscription: update, renew or cancel anytime

Managing your 3DICOM subscription is quick and easy. Whether you need to update your subscription, billing details, add a new subscription, or cancel an existing plan, follow this guide to navigate the process.

How to Cancel Your Subscription 

Cancel your 3DICOM subscription from settings.

Learn more about how to cancel your subscription below.

From dashboard

The user drop-down menu is always available in the top right of the interface, whether you’re in the viewer or your dashboard.

Passi per arrivarci:

purple icon1. Accedi al tuo account 3DICOM. Verrai automaticamente indirizzato alla dashboard.
purple icon2. Click on the profile icon in the top right corner of the screen.
dashboard with user drop down highlighted
purple icon3. From the drop-down menu, select ‘Manage Subscription’.
manage subscription highlighted in user dropdown
purple icon4. On the My Subscriptions page, locate your current plan and click ‘Cancel’. 
My Subscriptions page with the cancel button highlighted.
purple icon5. A pop-up will appear with options to pause your subscription for 12 weeks, downgrade your plan, or cancel completely. Choose your preferred option and click the corresponding button.
purple icon6. If you choose to proceed with cancellation, confirm by clicking ‘Cancel Subscription’.

Adding a Subscription

3DICOM allows users to have more than one active subscription on a single account. This flexibility is especially useful for individuals who need access to different product tiers, features, or licensing types without creating separate accounts.

E.g. a doctor wanting to

Learn more about how to add a subscription below.

From dashboard

Passi per arrivarci:

The 3DICOM dashboard with the profile icon highlighted.
freccia verde1. Accedi al tuo account 3DICOM. Verrai automaticamente indirizzato alla dashboard.
freccia verde2. Click on the profile icon in the top right corner of the screen.
The dropdown 3DICOM Profile menu with 'Manage Subscription' highlighted.
freccia verde3. From the drop-down menu, select ‘Manage Subscription’. 
My Subscriptions page with the 'Add Subscription' button highlighted.
4. On the My Subscriptions page, click ‘Add Subscription’, which will redirect you to the 3DICOM pricing page.  
5. Select your preferred subscription plan and follow the steps to complete sign-up.

FAQ e risoluzione dei problemi

Find answers to some of the most frequently asked questions about managing and updating your 3DICOM subscription below.

Can I cancel my 3DICOM subscription anytime?

Yes, you can cancel your plan anytime directly from the Subscription Dashboard under “Manage Subscription”.

CONCLUSIONE

Managing your 3DICOM subscription ensures you always have access to the tools and features you need. Whether you’re upgrading, updating billing details, or canceling your plan, the process is simple and user-friendly.

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