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How to Change a Password

As an additional security measure, you may wish to change your password regularly. This can be done easily at any time via the 3DICOM portal dashboard or the user drop-down.

Learn more about changing your password using each of these options below.

Langkah-langkah untuk sampai ke sana:

dashboard with settings cog highlighted
panah hijau1. Masuk ke akun 3DICOM Anda. Anda akan secara otomatis diarahkan ke dasbor.
panah hijau2. Click the settings cog icon in the top right corner.
The 3DICOM Settings menu with Password highlighted.
panah hijau4. From the Settings page, click the ‘Password’ tab.
The Password tab in 3DICOM settings where users can change their password and confirm the new password.
panah hijau5. Enter your current password, then enter your new password twice to confirm.
ikon info biruYou can use the eye icon to show or hide the password(s) you are typing.
panah hijau6. Once you have finished, click ‘Save’. 
ikon sukses lingkaran centang hijauThe next time you log in, you will be able to use your new password.

Changing or Resetting a Forgotten Password in 3DICOM

If you’ve forgotten your 3DICOM password or want to update it, you can easily reset it using the platform’s secure recovery process or update your password in your 3DICOM account settings. This ensures uninterrupted access to your medical scans, tools, and account data. The steps below guide you through how to quickly reset your password and sign back into your account.

How to Change a Password

Changing a Password from the Dashboard

purple icon1. Masuk ke akun 3DICOM Anda. Anda akan diarahkan secara otomatis ke dasbor.
Ikon pengaturan dasbor 3dicom dipilih
purple icon2. Click the settings cog icon in the top right corner.
The 3DICOM Settings menu with Password highlighted.
purple icon3. From the Settings page, click the ‘Password’ tab.
The Password tab in 3DICOM settings where users can change their password and confirm the new password.
purple icon4. Enter your current password, then enter your new password twice to confirm.
ikon info biruYou can use the eye icon to show or hide the password(s) you are typing.
purple icon5. Once you have finished, click ‘Save’. 
ikon sukses lingkaran centang hijauThe next time you log in, you will be able to use your new password.

How to Reset a Forgotten Password

login page forgotten psw highlighted
purple icon1. Go to the 3DICOM Portal to Log in – https://my.3dicomviewer.com/login 
purple icon2. Click the ‘Forgot password?’ link located beneath the login fields to initiate the account recovery process.
ikon info biruYou will be redirected to the Forgot Password screen, where you can enter the email associated with your account.
The 'Forgot your password?' reset tab, with the Reset My Password button highlighted.
purple icon3. Type in the email address associated with your 3DICOM account and click ‘Reset My Password’.
purple icon4. Check your inbox for a password reset email from [email protected]
ikon peringatan kuningIf you don’t see the email within a few minutes, please check your spam or junk folder.
password reset email button highlighted
purple icon5. Click the ‘Reset Password’ button provided in the email to create a new password. 
Reset password confirmation link with the Change Password button highlighted.
purple icon6. Enter your new password and confirm it by typing it again in the second field.
purple icon7. Click ‘Change Password’ to complete the reset process. 
ikon info biruYou can use the eye icon to show or hide the password(s) you are typing.
purple icon8. Return to the login page and enter your email and newly created password to access your 3DICOM account. 
ikon sukses lingkaran centang hijauThe process is now complete.

FAQ & Pemecahan Masalah

Find answers to some of the most frequently asked questions about resetting and updating your 3DICOM account password below.

How do I reset my password if I forgot it?

If you can’t remember your password:

  • Go to the 3DICOM login page.
  • Click ‘Forgot Password?’
  • Enter the email address linked to your account.
  • Check your inbox for a password reset email from [email protected]
  • Follow the link in the email to create a new password.
KESIMPULAN

Resetting your 3DICOM password is a quick and secure process designed to keep your medical imaging access seamless. Whether you’re viewing scans for clinical care, academic study, or personal records, the platform ensures your data remains protected while giving you full control over your account credentials.

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